Last updated: August 2026
Nunkio (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that we collect and process.
This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared with third parties, and the choices you have regarding your personal information.
1. Information We Collect
We may collect personal information when you visit our website, purchase a website package, contact us, create an account, submit information for your website or directory listing, or otherwise use our services.
This information may include:
- Your name and surname
- Business or trading name
- Email address
- Telephone or WhatsApp number
- Business address or location
- Billing information
- Website and domain information
- Business descriptions and service information
- Social media profile links
- Images, logos and other content you provide
- Information submitted for your directory listing
- Communications between you and Nunkio
- Technical information such as your IP address, browser type, device information and website usage data
We only collect information that is reasonably necessary to provide our services, operate our business or meet our legal obligations.
2. How We Use Your Information
We may use your personal information to:
- Create, customise and maintain your website
- Set up and manage your website hosting and domain
- Provide booking and other website functionality
- Create and maintain your directory listing
- Process payments and manage annual renewals
- Send invoices, payment confirmations and renewal notices
- Communicate with you regarding your website or account
- Provide customer and technical support
- Maintain and improve our website and services
- Protect our systems and prevent fraud or misuse
- Comply with legal, accounting and regulatory requirements
Where required by law, we will obtain your consent before using your information for purposes that require consent.
3. Payments
Payments may be processed through third-party payment providers.
Nunkio may receive information relating to your payment, such as the payment status, transaction reference and billing details. We do not necessarily receive or store your complete credit or debit card details when payments are processed securely by a third-party payment provider.
Payment providers process your information according to their own privacy policies and security practices.
4. Website and Directory Information
As part of our service, information supplied by you may be published publicly on your website and/or your Nunkio directory listing.
This may include your:
- Business name
- Name or professional name
- Business description
- Services
- Business location
- Telephone or WhatsApp number
- Email address
- Website address
- Social media links
- Photographs and logo
- Opening hours or availability
- Booking information
By providing information specifically for publication on your website or directory listing, you acknowledge that this information will be publicly accessible.
Please do not provide information for publication that you do not want made public.
5. Your Customers and Booking Information
Websites provided by Nunkio may include appointment, class, workshop or event booking functionality.
When a customer makes a booking through your website, personal information may be collected, such as their name, email address, telephone number, booking details and other information required to manage the booking.
The business operating the website is responsible for determining what customer information it needs to collect and how that information is used in connection with its services.
Nunkio may process or store this information where necessary to provide the website, hosting and booking infrastructure.
Website owners are responsible for ensuring that their own collection and use of customer information complies with applicable privacy and data protection laws.
6. Third-Party Service Providers
We may use trusted third-party service providers to operate and provide our services.
These may include providers of:
- Website hosting and servers
- Domain registration
- WordPress software and plugins
- Booking systems
- Payment processing
- Email delivery
- WhatsApp or messaging services
- Website analytics
- Security and spam protection
- Backups and website maintenance
- Cloud storage and other technical services
These providers may process personal information where necessary to provide their services.
We do not sell your personal information to third parties.
7. Cookies
Our website and websites hosted or managed by Nunkio may use cookies and similar technologies.
Cookies are small files stored on your device that help websites function correctly and may be used to remember preferences, maintain sessions, understand website usage and provide certain functionality.
Some third-party services integrated into a website may also place cookies on your device.
Where required by applicable law, visitors will be provided with appropriate information and choices regarding non-essential cookies.
8. Analytics
We may use analytics services to understand how visitors interact with our website and services.
Analytics information may include pages visited, time spent on the website, general location, browser information, device type and how visitors arrived at the website.
This information helps us understand website usage and improve our services.
9. Marketing Communications
We may send you service-related communications concerning your account, website, payments, renewals, maintenance or other aspects of the service.
Where permitted, we may also send you information about Nunkio products, services, features or offers.
You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending necessary service-related communications regarding an active account or service.
10. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure hosting environments, access controls, software updates, security tools and backups.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain your account and website
- Meet contractual obligations
- Resolve disputes
- Maintain business and financial records
- Comply with legal, tax and regulatory requirements
Information that is no longer required may be deleted, anonymised or securely archived where appropriate.
12. International Data Processing
Nunkio may use hosting providers, software platforms or other service providers located in different countries.
As a result, personal information may be stored or processed outside the country in which you live.
Where required by applicable privacy laws, we will take reasonable steps to ensure that appropriate safeguards are in place when personal information is transferred internationally.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
- Lodge a complaint with an appropriate data protection or privacy authority
These rights may be subject to legal limitations and exceptions.
To exercise a privacy right, please contact us using the contact information provided below.
14. Children’s Privacy
Nunkio’s services are intended primarily for businesses and professionals and are not directed at children.
We do not knowingly collect personal information directly from children where parental or guardian consent would be required by applicable law.
15. Links to Other Websites
Our websites and directory may contain links to third-party websites, social media platforms and other external services.
Nunkio is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external service before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The latest version will be made available on our website and the “Last updated” date will be amended accordingly.
17. Contact Us
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or would like to exercise another privacy right, please contact:
Nunkio
Email: info@nunkio.com
Website: www.nunkio.com
If applicable, additional company, business registration or physical address information may also be provided here.